Terms of Service

Section 1Who we are

REGREP is a self-serve regulatory reporting platform. It converts data into validated, supervisor-ready filings across EU, UK and global frameworks.

Which REGREP company you contract with depends on where you are established:

Both companies operate the same platform, from offices in Frankfurt am Main, Germany and London, United Kingdom. Full company and imprint details are set out on our legal information page. In these terms, “REGREP”, “we”, “us” and “our” refer to whichever of those companies you contract with, and “you” refers to the customer accepting these terms.

By creating an account, subscribing to a module or otherwise using the platform, you agree to these terms. If you are accepting on behalf of an organisation, you confirm that you are authorised to bind that organisation.

Section 2The service

REGREP provides software that helps regulated firms prepare and validate regulatory reports. You bring data from your own systems; the platform normalises it, validates it against the applicable regulatory framework and returns an output for you to file with the relevant authority.

REGREP is an independent software provider. We are not affiliated with, endorsed by, or acting on behalf of any supervisor or competent authority, and we do not submit filings to authorities on your behalf unless a separate written agreement expressly says so. You remain responsible for the accuracy, completeness and timely submission of your regulatory filings.

Section 3Accounts and access

You need an account to use most of the platform. You are responsible for keeping your credentials secure and for all activity under your account. You must give accurate registration information and keep it current.

Each subscription covers one regulated entity unless the applicable plan states otherwise. Group, multi-entity and service-provider arrangements are handled as Solution Layers under a separate agreement.

Section 4Subscriptions and billing

Modules are offered on annual subscriptions and, where a module provides one, a free tier. Free tiers may support testing, monitoring, record keeping and validation; they do not produce supervisor-ready filing packages or production exports except where a plan expressly states otherwise.

All prices are stated excl. VAT. You can be billed in EUR, GBP or USD at our fixed published price points; applicable taxes are added at checkout. Subscriptions renew for successive annual terms unless cancelled before the renewal date. We may change prices for future terms and will make current prices available on our pricing page.

Section 5Credits

Some usage-based features are paid with credits. The following terms apply to credits once credit checkout is enabled:

• Value. One credit equals one euro (1 credit = €1). The credit ledger is maintained in euro; credits can be purchased in EUR, GBP or USD at our fixed published price points, and your invoice shows both the purchase currency and the euro credit value.
• Purchase. Credits are bought in fixed packs, subject to the published minimum pack size. Credits are consumed per use; minimum per-run charges apply on some modules and are shown on the pricing page.
• Expiry. Credits expire 24 months from the date of purchase.
• Refunds. Credits are non-refundable except where you have a statutory right to a refund.
• Transfer. Credits are transferable across regulated entities held under a single customer account. They cannot be transferred between separate customer accounts or exchanged for cash.

Tax

All prices and credit pack prices are stated exclusive of value added tax. VAT is applied at checkout at the rate applicable to your place of establishment and status. Where you are a business established in an EU member state other than that of the contracting REGREP company and you supply a valid VAT identification number, the reverse charge applies and no VAT is charged by us. Where you are established outside the EU and the United Kingdom, supplies are generally outside the scope of EU VAT. You are responsible for the accuracy of the tax status and identification number you give us, and for any tax arising in your own jurisdiction.

Credits can be spent across modules that may be taxed differently. Credits are therefore treated as multi-purpose vouchers: VAT is accounted for when credits are redeemed against a service, not when they are bought. Your credit purchase invoice reflects that treatment and your usage statement shows the VAT applied on redemption.

Payment

Subscriptions are billed in advance for the term you select and renew automatically unless cancelled before the renewal date. Credit purchases are one-off and are not subscriptions. Cancellation and refunds are dealt with in Section 6.

These terms are written for business customers and the service is not offered to consumers. Where mandatory consumer or statutory withdrawal rights nonetheless apply to you, nothing in these terms limits them; by asking us to begin the service or by spending credits within a withdrawal period, you acknowledge that the right to withdraw is lost for the part already performed.

Section 6Cancellation and refunds

You can cancel a subscription at any time; cancellation takes effect at the end of the current annual term, and the module remains available to you until then. Where mandatory consumer or statutory withdrawal rights apply, nothing in these terms limits them.

Subscription fees already paid for the current term are non-refundable except where required by law. Credit refunds follow the rule in the credits section.

Section 7Acceptable use

You agree to use the platform only for your own lawful regulatory reporting. You must not resell or provide the service to third parties without a Solution Layers agreement, must not use automated or bulk methods to abuse the API or any included run allowances, and must not attempt to circumvent entity, volume or fair-use limits attached to your plan.

Section 8Intellectual property

The platform, its software, and its content are owned by REGREP or its licensors and are provided to you under a limited, non-exclusive, non-transferable licence for the term of your subscription. Framework names, taxonomies and standards referenced on the platform remain the property of their respective owners. You keep all rights in the data you upload.

Section 9No advice and warranties

REGREP provides software to help you prepare and validate reports. It does not provide legal, tax, accounting or regulatory advice, and validation by the platform does not guarantee acceptance by any authority. You are responsible for determining your own reporting obligations and for reviewing outputs before submission.

The platform is provided on a reasonable-efforts basis. To the extent permitted by law, we disclaim implied warranties; this does not exclude any warranty that cannot be excluded under applicable law.

Section 10Liability

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded. That includes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, and for gross negligence or wilful misconduct.

What we are not liable for. To the fullest extent permitted by law, we are not liable for indirect, special or consequential loss; for loss of profit, revenue, business, goodwill or anticipated savings; for regulatory penalties, fines or enforcement costs arising from your filings; or for loss caused by inaccurate, incomplete or late source data that you provide. The platform converts and validates the data you give it. It does not verify that your data is correct, and it does not replace your own review before you submit to a supervisory authority.

Aggregate cap. Subject to the paragraph above, our total aggregate liability arising out of or in connection with these terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited for all claims taken together to the greater of: (a) the total charges you paid to us in the twelve months immediately before the first event giving rise to the claim; and (b) five thousand euro (€5,000).

Claim period. You must bring any claim within twelve months of the date you became aware, or ought reasonably to have become aware, of the circumstances giving rise to it.

Data protection liability. Liability for the processing of personal data is dealt with in our data processing agreement, which prevails over this Section to the extent of any conflict.

Section 11Data protection

How we handle personal data is described in our privacy policy and GDPR statement. Where we process customer filing data on your behalf, that processing is governed by our data processing agreement, available through our security page.

Section 12Governing law and jurisdiction

The governing law follows the company you contract with under Section 1. Where you contract with REGTIFY (UK) LIMITED, these terms are governed by the laws of England and Wales and the courts of England and Wales have jurisdiction. Where you contract with REGTIFY LIMITED, these terms are governed by the laws of the Republic of Cyprus and the courts of Nicosia, Cyprus have jurisdiction.

In each case this is subject to any mandatory consumer protections available to you, and to any mandatory rights you have to bring proceedings in the courts of your own place of establishment.

Governing languageGoverning language

These terms and all REGREP legal notices are published in English, and the English text is the authoritative and governing version. Any translation into another language is provided for convenience only; where a translation conflicts with the English text, the English text prevails.

Section 13Changes to these terms

We may update these terms from time to time. The “last updated” date at the top of this page shows when the current version took effect. Material changes affecting an active subscription will be notified to you, and continued use after changes take effect constitutes acceptance.